Terms & Conditions

Welcome to Beehiveit Limited’s (Beehiveit/we/us/our/the Company) website at https://www.beehiveit.co.uk (the “Site“).  These terms of use, together with any other documents, policies and terms referred to herein, set out the terms of use under which you may use this Site (the “Terms”).

Any reference to “you” in these Terms includes yourself and any person that accesses or uses the Site and the services we make available via the Site (the “Services”) on your behalf, whether as a guest or a registered user.

Please read these Terms carefully before using this Site. By using our Site, you confirm that you accept these Terms and agree to comply with them. Your agreement to comply with and be bound by these Terms is deemed to occur upon your first use of our Site, and you will be required to read and accept these Terms when signing up for an account. If you do not agree to these Terms, you must not use our Site.

  1.          Other applicable Terms

These Terms incorporate our Privacy Policy and Cookie Policy, which also apply to your use of the Site. Our Privacy Policy sets out the terms on which we collect, process, share and store any personal data we collect from you, or that you provide to us. Our Cookie Policy sets out information about the cookies on our Site. We will only use your personal data as set out in our Privacy Policy and Cookie Policy.

If you purchase goods or services from our Site, our Buyer Terms or Seller Terms (as applicable) will also apply and are incorporated into these Terms.

  1.          Information about us

The Site is owned and operated by Beehiveit Limited, 11262115 of registered address Suite 1 City Reach, 5 Greenwich View Place, London, E14 9NN (our Company Address). The Company’s main trading address is Suite 1 City Reach, 5 Greenwich View Place, London, E14 9NN.

  1.          Changes to these Terms

We may revise these Terms at any time by amending this page. Please check this page from time to time for any changes, as they are binding on you upon your first use of the Site after the changes have been introduced. In the event of any conflict between the current version of these Terms and any previous version(s), the provisions that are current and in effect will prevail (unless it is expressly stated otherwise).

  1.          Changes to our Site

We may update our Site from time to time, and may change the content and Services at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

  1.          Accessing our Site

We do not guarantee that our Services, our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on an “as is” temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site or Services without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Site.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

Our Site is directed to people residing in the United Kingdom. We do not represent that the content available on or through our Site is appropriate or available in other locations. We may limit the availability of our Site or any service or product described on our Site to any person or geographic area at any time. If you choose to access our Site from outside the United Kingdom, you do so at your own risk.

  1.          Your Account and Password

You must be at least 18 years old to use our Site. Any registration by, use of, or access to our Site by under the age of 18 is unauthorised and is in breach of these Terms. In using our Site, you represent and warrant that you are at least 18 years old.

When you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@beehiveit.co.uk.  We will not be liable for any unauthorised use of your account.

You may close your account at any time by deleting account from the members dashboard.

  1.          Intellectual Property Rights and Use of Material on our Site

We are the owner or the licensee of all intellectual property rights on our Site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved and, subject to the below, you may not reproduce, copy, distribute, sell, sub-licence, store, or in any other manner re-use content from our Site unless given express written permission to do so by us.

You may print off one copy and may download extracts of any page(s) from our Site for your personal use. You may draw the attention of others within your organisation to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You agree that you will not use our intellectual property rights in any way other than allowed under these Terms and any infringement by you thereof will be a material breach of these Terms.

  1.          No reliance on Information

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. It is your responsibility to ensure that any Services or information available through the Site (either directly or indirectly) meet your specific requirements.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

  1.          Limitation of our Liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Insofar as is permitted by law, we make no representation, warranty, or guarantee that the services we provide via our Site will meet your requirements or expectations, that they will be fit for a particular purpose, that success or any other specific results may be achieved, or that they will be error-free, timely, reliable, secure or virus-free. They are provided solely in order to facilitate the management of administration between buyers and sellers on our Site. We are not a party to any transactions or other relationships between buyers and sellers on our Site, or to any dispute between users. Any claims must be made directly against the party concerned. You use the Site solely at your own risk.

To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) our Site and Services or the use of or reliance upon our Services or any content included on our Site. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Services, Site or any content on it, whether express or implied, including any guarantee that our Site will meet your requirements.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Site;
  • use of or reliance on our Services or any content displayed on our Site;
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We will not be liable to you for any loss of profit, loss of business, sales or revenue, business interruption, loss of anticipated savings, or loss of business opportunity, goodwill or reputation, or for any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it. We accept no responsibility or liability arising out of any disruption or non-availability of our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events or acts of war.

We assume no responsibility for the content of websites linked on our Site. Unless expressly stated, these websites are not under our control. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

If you purchase goods or services from our Site, additional limitations and exclusions of liability will apply, which are set out in our Buyer Terms and Seller Terms (as applicable) and are hereby incorporated into these Terms.

  1.    Your Content

Content that you post using our Services is your content, and includes (but is not limited to) anything you post using our Services such as usernames, profile pictures, photos, descriptions, reviews, comments or videos (“Your Content”). We do not make any claim to Your Content. Your Content must comply with the Content Standards in paragraph 14 below.

  1. Responsibility for Your Content. You understand that you are solely responsible for Your Content. You warrant that you have all necessary rights to Your Content and that you are not infringing or violating any third party’s rights by posting it or uploading it to the Site. You agree to indemnify us for any loss or damage suffered by us as a result of your breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
  2. Permission to Use Your Content. By posting, submitting or transmitting Your Content on or via our Site, you grant us a licence to use it. We don’t claim any ownership to Your Content, but we have your permission to use it to help us function and grow. That way, we won’t infringe any rights you have in Your Content and we can help promote Your Content and use it to deliver our Services to you.
  3. Rights You Grant to us. By posting Your Content, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, fully transferable, sub-licensable, perpetual licence to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of Your Content to operate and promote the Site, in any formats and through any channels, including across any third-party website or advertising medium. Your Content will be considered non-confidential and nonproprietary and we have the right to use, copy, distribute and disclose it to third parties.
  4. Reporting Unauthorized Content. We take intellectual property rights very seriously, and are committed to following appropriate legal procedures to remove infringing content from our Site. If content that you own or have rights to (including Your Content) has been posted to the Site without your permission and you want it removed, please contact us at info@beehiveit.co.uk. If Your Content infringes another person’s intellectual property, we will remove it if we receive proper notice.  If any third party claims that any material posted or uploaded by you to the Site violates their intellectual property rights, or their right to privacy, we have the right to disclose your identity to them. We’ll notify you if that happens.
  5. Inappropriate, False or Misleading Content. This should be common sense, but there are certain types of content we don’t want posted via the Site (for legal reasons or otherwise). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar or otherwise offensive or in violation of our Terms (including the Content Standards set out in paragraph 15 below). You also agree not to post any content that is false and misleading or uses the Site in a manner that is fraudulent or deceptive. We will not be responsible, or liable to any third party, for Your Content or the accuracy of any materials posted by you or any other user of the Site.

Some of the Site is supported by advertising revenue and may display advertisements and promotions, and you hereby agree that we may place such advertising and promotions on the Site or on, about, or in conjunction with Your Content without any payment being or becoming due to you. We are not responsible for the content of any advertising on the Site including, but not limited to, any errors, inaccuracies, or omissions therein.

  1.    Viruses

We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. A breach of this provision is a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

  1.    Linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site in any website that is not owned by you.

Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website to which you are linking must comply in all respects with the Content Standards paragraph set out below (Content Standards).

If you wish to make any use of content on our Site other than that set out above, please contact us at info@beehiveit.co.uk.

  1.    Prohibited uses

You may use our Site only for lawful purposes. You may not use our Site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or reuse any material which does not comply with our content standards described in the next paragraph (Content Standards).
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate copy or resell any part of our Site in contravention of these Terms.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our Site;
    • any equipment or network on which our Site is stored;
    • any software used in the provision of our Site; or
    • any equipment or network or software owned or used by any third party.
  1.    Content standards

These content standards apply to any and all material which you upload or contribute to our Site (contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trademark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

We are not responsible for the content or accuracy of, or for any opinions, views, or values expressed in any posts, comments or other content posted by users.  Any such opinions, views, or values are those of the relevant user and do not reflect our opinions, views, or values in any way.

  1.    Suspension and termination

We will determine, in our discretion, whether there has been a breach of these Terms.  When a breach has occurred, we may take such action as we deem appropriate, including any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Site (including suspension or termination of your account)
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these Terms.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

You agree to fully reimburse us for all losses (including loss of profit, revenue, goodwill or reputation), costs and expenses arising out of any breach of these Terms by you, or any other act or omission by you in using the Site or by any other person accessing the Site using your personal information with your authority that results in any legal responsibility on our part to any third party.

If your account is terminated or deactivated (by you or by us), your photos, comments and all other data uploaded and pertaining to your account (including Your Content) will no longer be accessible through your account, but those materials and data may persist and appear within the Site (for example if Your Content has been re-shared by other users).

We encourage you to maintain your own backup of Your Content. We are not a backup service and you agree that you will not rely on the Site for the purposes of backup or storage of Your Content. Whilst we will take all reasonable steps to keep Your Content secure, we do not guarantee that others will not gain access to your information or that Your Content will be stored safely. You acknowledge that the Internet may be subject to breaches of security and that the submission of content or other information may not be secure.

  1.    Miscellaneous

Clause headings are inserted for convenience only and shall not affect the interpretation of these Terms. We will not lose our rights under these Terms by reason of any delay by us in enforcing those rights.

If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

These Terms, and all incorporated documents referred to herein, constitutes the entire agreement as to your use of and our provision of the Site and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral.

You acknowledge that, in entering into this agreement, you do not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any incorporated documents referred to herein.

  1. Applicable law

These Terms will be interpreted, construed and enforced in all respects in accordance with the laws of England and Wales, and you irrevocably submit to the jurisdiction of the Courts of England and Wales and you irrevocably submit to the exclusive jurisdiction of the Courts of England and Wales, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

  1. Contact us

To contact us, please email info@beehiveit.co.uk.

Thank you for visiting our Site.

Marketplace Terms for Buyers/Hirers

Welcome to our website at www.beehiveit.co.uk (our “Site”), which provides an online platform and forum for users to browse, buy, sell, rent and hire goods and services (the “Marketplace”).

These Terms set out the terms under which any user who purchases or hires goods or services via our marketplace (“Buyers/Hirers”) from those selling or hiring such items (“Sellers/Owners”). Use of our Site is also subject to our Website Terms of Use and Terms for Sellers/Owners. Please ensure that you have read them carefully and that you understand them.

You will be required to read and accept these Terms upon creating your account and before you are able to purchase/hire any item. Please read these Terms carefully and ensure that you understand them. If you agree to these Terms on behalf of a company or other legal entity you are representing and warranting to us that you have authority to bind such legal entity to these Terms. If you do not agree to comply with and be bound by these Terms, you will not be permitted to buy or hire via our Marketplace.

Please refer to our Privacy Policy for details about how we collect, process, store and retain any personal data we collect from you.

  • Who We Are
      1. Our Site is owned and operated by BEEHIVEIT LIMITED, a company registered in England under company number 11262115, whose registered address is Suite 1 City Reach, 5 Greenwich View Place, London, E14 9NN (“we/us/our”). Our main trading address is Suite 1 City Reach, 5 Greenwich View Place, London, E14 9NN.
      2. If you wish to contact us for any reason, you may do so at info@beehiveit.co.uk or +442032863460.
  • Our Role As Intermediary
      1. Our Marketplace is provided solely as an online venue for Buyers/Hirers and Sellers/Owners. We are not a party to any transactions or other relationships between users of our Marketplace. You hereby acknowledge and agree that:
          1. you are not making purchases/hire transactions from us and are not entering into a contract with us. Your purchase is from the Seller/Owner, and your contract is with them;
          2. We do not pre-screen Sellers/Owners or any items that they advertise in listings on our Marketplace. We are not, therefore, in any way responsible for the condition, legality, quality, safety or suitability of any items sold/hired or for the content of any listings;
          3. We will not be a party to any dispute between you and any Seller/Owner or another user (although we will consider reasonable requests to assist in resolving disputes, at our sole discretion). Any claims must be made directly against the party concerned and you agree to release us from any and all claims, demands and damages of every kind and nature, known or unknown, arising out of or in any way connected with such disputes;
          4. While all Sellers/Owners are required to comply with these Terms, Sellers/Owners are different and may not accept the same payment methods or process transactions and may not offer the same delivery prices, periods or methods.  
  • Purchase/Hire Rules
      1. You may only purchase/hire items on our Marketplace if you are at least 18 years of age. During the sign-up process, users will be required to provide certain personal contact details as well as identification documentation.
      2. When making a purchase/hire from a Seller/Owner, you expressly agree that:
          1. You have read the description and all details within the relevant listing carefully and that you understand and agree to any and all specific policies that are stated to apply by the seller;
          2. You will pay for the item purchased in full and on time, using one of the Seller’s/Owner’s accepted payment methods via our Third Party Payment Service Provider (details of which are provided below in Clause 5);  
          3. You have provided complete and accurate delivery details to the Seller/Owner and that all other information you have provided to Sellers/Owners is accurate and honest;
          4. You agree to accept any reasonable terms, conditions, rules and restrictions imposed by any Sale/Owner;
          5. If you have hired an item, you may only use that item for the normal purpose for which it is intended and in accordance with any and all operation and safety instructions or similar documentation provided, at all times treating the item with a reasonable level of care and ensuring that it is kept clean (subject always to reasonable levels of wear and tear); and
          6. At the end of any applicable hire term, on the agreed date you shall return the item to the agreed premises at or before the time agreed with the Owner.
  • Marketplace Rules
      1. When using our Marketplace, you must do so lawfully, fairly, and in a manner that complies with the provisions of this Clause 4. Specifically:
          1. you must ensure that you comply fully with all local, national, or international laws and/or regulations;
          2. you must not use our Marketplace in any way, or for any purpose, that is unlawful or fraudulent;
          3. you must not use our Marketplace to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind;
          4. you must not use our Marketplace in any way, or for any purpose, that is intended to harm any person or persons in any way;
          5. you must not engage in any form of price fixing with other users.
      2. When using our Marketplace, you must not submit anything, or otherwise do anything that:
          1. is obscene, deliberately offensive, hateful or otherwise inflammatory, or sexually explicit;
          2. discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; gender; religion; nationality; disability; sexual orientation; or age;
          3. promotes violence or promotes or assists in any form of unlawful activity;
          4. is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
          5. is calculated or is otherwise likely to deceive;
          6. is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy;
          7. misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive;
          8. implies any form of affiliation with us or other users where none exists;
          9. infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks, patents, and database rights) of any other party; or
          10. is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
      3. We reserve the right to suspend or terminate your access to our Marketplace if you materially breach the provisions of this Clause 4 or any of the other provisions of these Terms. Further actions We may take include, but are not limited to:
          1. issuing you with a written warning;
          2. removing any offending material from our Marketplace;
          3. issuing you with a written warning;
          4. legal proceedings against you for reimbursement of any and all relevant costs resulting from your breach on an indemnity basis;
          5. further legal action against you as appropriate;
          6. disclosing such information to law enforcement authorities as required or as we deem reasonably necessary; and/or
          7. any other actions which we deem reasonably necessary, appropriate, and lawful.
  • Stripe Connect Payment Service Provider
      1. All payments on our Marketplace are made and processed through the Stripe Connect payment service provided by Stripe Payments Europe, Ltd. of 1 Grand Canal Street Lower, Grand Canal Dock, Dublin (trading as ‘Stripe Connect’) and whose website is  https://stripe.com/connect (our “Third Party Payment Service Provider”).
      2. Your use of the payment service requires an account with the Third Party Payment Service Provider and will be subject to its own terms and conditions and privacy policy. You will be required to read and accept those terms and conditions and privacy policy before making payments to Sellers/Owners on our Marketplace. We are not a party to any agreement between Buyers/Hirers and the Third Party Payment Service Provider.
      3. The payment service works with Visa, MasterCard and American Express. Please note that not all Sellers/Owners will accept all of these payment methods.
      4. If you are hiring an item from an Owner, the Owner shall be entitled (but not obligated) to request you to pay (via our Third Party Payment Service Provider) a refundable deposit, in addition to the price charged for the item. You shall be required to pay such deposit at the commencement of the hire term, prior to delivery. At the end of the hire term the Owner shall fully inspect the item upon its return by you. If the item requires routine cleaning, sharpening and/or maintenance which is the result of normal wear and tear you will receive the deposit back in full. In the event that additional cleaning, sharpening and / or maintenance is required the Owner shall be entitled to retain the deposit in full or in part as appropriate and shall provide the reasons for such retention to you in writing, including all relevant calculations and pricing information.
      5. If we receive notice from the Third Party Payment Service Provider that your use of our Marketplace or the payment service is in breach of their terms or of any agreement between you and them, we may take actions including, but not limited to, those necessary to rectify your breach, removing your ability to use the payment service to make or accept payments on our Marketplace, and/or the suspension or termination of your account.
      6. The Third Party Payment Service Provider reserves the right to refuse the use of the payment service to anyone, for any reason, and at any time.
      7. By using the payment service, you acknowledge and agree to us sharing your personal information and/or information about your transactions on our Marketplace with the Third Party Payment Service Provider.
  • Payments to Sellers
      1. If you do not pay, the Seller/Owner may cancel the transaction. Please refer to Clause 11 for more information on the Seller’s/Owner’s cancellation rights.
      2. We will not make any of your payment details (including, but not limited to, card numbers, bank account numbers, and sort codes) available to Sellers/Owners at any time, or for any reason. All payment details are held securely and shared only with our Third Party Payment Service Provider.
      3. If you close your account, any outstanding sums due and payable to any Sellers/Owners will remain payable and your account will not be fully closed until all sums due have been paid.
  • VAT and Other Taxes
      1. It is the responsibility of Sellers/Owners to collect and pay takes on any sales/hires made through our Marketplace.
      2. Where any tax, for example VAT, forms a part of the price of any item on our Marketplace, the tax must be included in the price of the item.
      3. If a Seller/Owner is VAT registered, they may be required to charge VAT on the items that they sell/hire on our Marketplace.
  • Delivery
      1. Sellers/Hirers are required to deliver items to you as soon as is reasonably possible upon receipt of payment and no later than 30 calendar days after the date on which the transaction for the sale/hire takes place or by the start of the hire term (unless the listing states otherwise, or unless you have agreed otherwise).
      2. The Seller/Owner is responsible for ensuring that they use the delivery address exactly as you provide it to them, but if dispatched items do not reach you due to an incorrect address provided by you, it is your responsibility and not the Seller’s/Owner’s.
      3. Sellers/Owners are free to determine the delivery charges for their items; however, they must ensure that delivery charges are reasonable, not excessive, and genuinely reflect the actual cost to them of delivering the item in question to you.
      4. Different delivery methods may be offered by different Sellers/Owners. Delivery options may include personal delivery, collection, and postal or delivery service.
      5. Once an item has been dispatched to you, the Seller/Owner will inform you that it has been dispatched.
      6. Sellers/Owners are responsible for ensuring that they check, are aware of, and comply with all applicable shipping and customs regulations when delivering items to you.
  • Cooling-Off Periods
      1. If you are a consumer (i.e. not a business) based in the European Union, you may be entitled to a 14-day “cooling-off” period within which you may cancel your contract with a Seller/Owner and return an item for any reason.
      2. The cooling-off period does not apply in the following circumstances:
          1. If the item is sealed for health or hygiene reasons, and you have unsealed the item after receiving it; or
          2. If the item consists of sealed audio or video recordings (e.g. CD or DVD) or sealed computer software, and you have unsealed the item after receiving it; or
          3. If the item is likely to deteriorate quickly (e.g. food); or
          4. If the item has been personalised or made-to-order for you; or
          5. If the item has been inseparably mixed with another item or other items (according to their nature) after you have received it.
      3. If you wish to exercise your right to cancel during the cooling-off period, you must clearly inform the Seller/Owner of your decision within the cooling-off period. Cancellation by email or by post is effective from the date on which the Buyer/Hirer sends you their message.
      4. Items must be returned to the Seller/Owner no more than 14 calendar days after the day on which you inform them that you wish to cancel. You will be responsible for the costs of returning items to the Seller/Owner if you cancel under the cooling-off period.
      5. If the date on which any service is due to commence falls within the cooling off period, you acknowledge that if the service is completed within the cooling off period, you will lose the right to cancel once completed. If you cancel after provision of the service has begun you will be required to pay for the service supplied up until the point at which you inform the Seller/Owner of your wish to cancel.
      6. When you cancel under the cooling-off period, the Seller/Owner must issue a refund of any sums paid for the item promptly and within 14 calendar days.
  • Defective Goods/Services
      1. By law, Sellers/Owners must provide goods that are of satisfactory quality, fit for purpose, as described at the time of purchase, in accordance with any pre-contract information that they provide to you, and that matches any samples or models that they have shown to you. If the Seller/Owner is providing services, the law requires them to provide those services with reasonable skill and care, consistent with best practices and standards in the applicable industry and in accordance with any information provided by them about them and the services.
      2. As a consumer, you have certain legal rights with respect to the purchase/hire of goods and services. For full details of your legal rights and guidance on exercising them, it is recommended that you contact your local Citizens Advice Bureau or Trading Standards Office. Broadly, if services are not performed with reasonable skill and care, you may have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to you, you have the right to a reduction in price. If goods do not conform with the requirements outlined in Clause 10.1, you may have a 30-calendar day right to reject them and to receive a full refund, or you may request a repair or replacement.
      3. Refunds under this Clause 10 must be issued within 7 calendar days of the day on which the Seller/Owner agrees that you are entitled to a refund (and, if applicable, must include all delivery costs paid by you when the item was originally purchased).
      4. If you discover any damage (pre-existing) or fault with any item purchased/hired, you should inform the Seller/Owner as soon as is reasonably possible.
  • Transaction Cancellation Rights
      1. The Seller/Owner has the right to cancel a transaction and issue a full refund of any sums paid (including delivery charges) in the following circumstances:
          1. You and the Seller/Owner have mutually agreed to cancel the transaction before the item is dispatched or before the service is delivered;
          2. You and the Seller/Owner have mutually agreed to cancel the transaction following receipt by you of the item and you have returned the item to the Seller/Owner;
          3. You have failed to pay;
          4. The Seller/Owner has chosen to refuse service to you.
      2. Refunds under this Clause 11 must be issued within 14 calendar days of the date on which you and the Seller/Owner agree the cancellation, or the date on which the Seller/Owner informs you that they are cancelling the transaction.
  • Intellectual Property Rights
      1. The provisions of Clause 7 (Intellectual Property) of our Website Terms & Conditions apply to all user content submitted to our Site and Marketplace.
      2. Buyers must, at all times, respect the intellectual property rights of Sellers/Owners on our Marketplace. Under no circumstances may you use intellectual property belonging to another party without that party’s express permission.
  • Liability and Indemnity
      1. Access to our Site is provided “as is” and on an “as available” basis. We may alter, suspend, or discontinue our Site (or any part of it) at any time and without notice. Subject to the remainder of these Terms, we will not be liable to you in any way if our Site (or any part of it) is unavailable at any time and for any period.
      2. To the fullest extent permissible by law, we will not be liable to you in any circumstances for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity or other indirect or consequential losses.
      3. Nothing in these Terms seeks to limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
      4. In the event of your breach of these Terms or your misuse of our Site or Marketplace, you agree that you shall defend, indemnify and hold us harmless from and against any and all claims, costs, damages, losses, liabilities and expenses arising out of or in connection with such breach or misuse.
  • General
      1. We may assign our obligations and rights under these Terms to a third party (for example if we sell our business).  Your rights under these Terms will not be affected and the third party will remain bound by our obligations under these Terms. You may not assign your obligations and rights under these Terms without our express written permission.
      2. If any of the provisions of these Terms are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, those provisions shall be deemed severed from the remainder of these Terms, which shall remain valid and enforceable.
      3. No failure or delay by us in exercising any of our rights under these Terms means that we have waived that right, and no waiver by us of a breach of any provision of these Terms means that we will waive any subsequent breach of the same or any other provision.
      4. We may revise these Terms from time to time in response to changes in relevant laws and other regulatory requirements. Where this is the case, we will notify you by email. If any changes to these Terms are to your material disadvantage, you may cancel the contract with us.
      5. These Terms shall be governed by, and construed in accordance with the law of England and Wales. However, if you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence.
      6. If you are a consumer, any dispute, controversy, proceedings or claim between you and us relating to these Terms shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

Terms for Sellers/Owners

Welcome to our website at www.beehiveit.co.uk (our “Site”), which provides an online platform and forum for users to browse, buy, sell, rent and hire goods and services (the “Marketplace”).

These Terms set out the terms under which any user who advertises and sells or hires goods or services via our marketplace (“Sellers/Owners”) may advertise and sell or hire those items. Use of our Site is also subject to our Website Terms of Use and Terms for Buyers/Hirers. Please ensure that you have read them carefully and that you understand them.

You will be required to read and accept these Terms upon creating your account and before any item you wish to offer is published. Please read these Terms carefully and ensure that you understand them. If you agree to these Terms on behalf of a company or other legal entity you are representing and warranting to us that you have authority to bind such legal entity to these Terms. If you do not agree to comply with and be bound by these Terms, you will not be permitted to sell or hire via our Marketplace.

Please refer to our Privacy Policy for details about how we collect, process, store and retain any personal data we collect from you.

  • Who We Are
      1. Our Site is owned and operated by BEEHIVEIT LIMITED, a company registered in England under company number 11262115, whose registered address is at Suite 1 City Reach, 5 Greenwich View Place, London, E14 9NN (“we/us/our”). Our main trading address is Suite 1 City Reach, 5 Greenwich View Place, London, E14 9NN.
      2. If you wish to contact us for any reason, you may do so at info@beehiveit.co.uk or +442032863460.
  • Our Role As Intermediary
      1. Our Marketplace is provided solely as an online venue for Sellers/Owners and those buying or hiring goods/services (“Buyers/Hirers”). We are not a party to any transactions or other relationships between users of our Marketplace. You hereby acknowledge and agree that:
          1. Buyers/Hirers are not making purchases from us and are not entering into a contract with us. A Buyer’s/Hirer’s purchase is from you, and their contract is with you;
          2. We do not pre-screen Sellers/Owners or any items that you advertise in listings on our Marketplace. We are not, therefore, in any way responsible for the condition, legality, quality, safety or suitability of any items sold/hired or for the content of any listings;
          3. We will not be a party to any dispute between you and any Buyer/Hirer or another user (although we will consider reasonable requests to assist in resolving disputes, at our sole discretion). Any claims must be made directly against the party concerned and you agree to release us from any and all claims, demands and damages of every kind and nature, known or unknown, arising out of or in any way connected with such disputes;
          4. While you are required to comply with these Terms, we recognise that all Sellers/Owners are different and may not accept the same payment methods or process transactions and may not offer the same delivery prices, periods or methods.
  • Advertising Rules
      1. You may only sell/hire items on our Marketplace if you are at least 18 years of age. During the sign-up process, users will be required to provide certain personal contact details as well as identification documentation.
      2. All descriptions of goods/services you sell/hire must be truthful and accurate, and all visual representations must be true representations of what you are offering. You agree that all listings submitted by you will comply with the following:
          1. photographs must be of what you are offering and not stock photographs, photographs from other users or websites, drawings, or other representations;
          2. items must not be described as new if they are not new;
          3. if an item is used, the description must give as much detail as is reasonably possible about the age of the item, its condition, and any damage or defects;
          4. if you are selling a service, you must make clear the main characteristics of the service, the arrangements for performance and the time by which (or within which) you undertake to perform the service;
          5. if you are hiring an item, the hire term (and any applicable provisions to extend it) must be made expressly clear and any insurance cover (or lack thereof) must be included in the listing;
          6. you will not sell any counterfeit items or make any unsubstantiated claims or comparisons about what you are offering;
          7. you may only describe something as being made or done by you if that is truly the case. If any other party is involved, your listing must state and describe their involvement;
          8. if you are offering items made or customised to order and the price for those items will vary according to a Buyer’s/Hirer’s requirements, include full details of pricing including, making it clear that pricing will vary according to the Buyer’s/Hirer’s requirements;
          9. if you are offering items made or customised to order, you must provide reasonable estimates for the time required to make or customise such orders and use all reasonable efforts to ensure that you keep to such times;
          10. any items loaned on hire must be fully inspected, cleaned and (where necessary) maintained prior to each hire;
          11. where applicable, your listing must include delivery costs where it is possible to calculate them in advance, or reasonable estimates where it is not possible to calculate them in advance;
          12. any applicable returns or refunds policy should be in compliance with the law and made clear as part of the listing;
          13. you must not use any content (including text, images, photographs, audio, video or software) that belongs to other parties in your listings without their express permission;
          14. your listing must not advertise alternate locations from which your items can be purchased, thereby avoiding our commission.
  • Permitted and Restricted Items
      1. Subject to Clause 4.2 and unless our Site or these Terms state otherwise, you are permitted to sell/hire any goods or services you wish.
      2. The following goods/services are not permitted to be sold or hired on our Marketplace:
          1. You may not sell or hire anything which is or may be deemed to be unlawful or illegal.
          2. By registering with us, you are confirming that you will not use the Service to sell/hire any goods/services in connection with the businesses, business activities or business practices list found in Stripe’s Prohibited Businesses for the United Kingdom.
      1. We reserve the right to remove any listing that breaches the provisions of this Clause 4. If we do so, we may also suspend or terminate your account. All sums due will remain due and payable notwithstanding any suspension or termination for any reason.
  • Marketplace Rules
      1. When using our Marketplace, you must do so lawfully, fairly, and in a manner that complies with the provisions of this Clause 5. Specifically:
          1. you must approve or decline any purchase/hire request within 3 Business days of the Buyer’s Hirer’s offer and you must honour any sales/hire transactions made with Buyers/Hirers;
          2. you must ensure that you comply fully with all local, national, or international laws, and/or regulations (including but not limited to those which may apply to the item(s) you wish to sell/hire);
          3. you must not use our Marketplace in any way, or for any purpose, that is unlawful or fraudulent;
          4. you must not use our Marketplace to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind;
          5. you must not use our Marketplace in any way, or for any purpose, that is intended to harm any person or persons in any way;
          6. you must always provide accurate, honest information about yourself and any and all items that you are selling/hiring on our Marketplace;
          7. you must not charge excessively for delivery to Buyers/Hirers;
          8. you must state the price of an item accurately and clearly, and must not change it in order to avoid paying the applicable commission or deposit; and
          9. you must not engage in any form of price fixing with other users.
      2. When using our Marketplace, you must not submit anything or otherwise do anything that:
          1. is obscene, deliberately offensive, hateful or otherwise inflammatory sexually, or explicit;
          2. discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; gender; religion; nationality; disability; sexual orientation; or age;
          3. promotes violence or promotes or assists in any form of unlawful activity;
          4. is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
          5. is calculated or is otherwise likely to deceive;
          6. is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy;
          7. misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive;
          8. implies any form of affiliation with us or other users where none exists;
          9. infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks, patents, and database rights) of any other party; or
          10. is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
      3. We reserve the right to suspend or terminate your access to our Marketplace if you materially breach the provisions of this Clause 5 or any of the other provisions of these Terms. Further actions we may take include, but are not limited to:
          1. issuing you with a written warning;
          2. removing your listing(s) from our Marketplace;
          3. legal proceedings against you for reimbursement of any and all relevant costs resulting from your breach on an indemnity basis;
          4. further legal action against you as appropriate;
          5. disclosing such information to law enforcement authorities as required or as we deem reasonably necessary; and/or
          6. any other actions which we deem reasonably necessary, appropriate, and lawful.
  • Fees
      1. No listing fees are charged when posting an item for sale/hire but we reserve the right to introduce listing fees at our discretion.
      2. If you are hiring an item to a Hirer, you shall be entitled (but not obligated) to request from the Hirer (via our Third Party Payment Service Provider) a refundable deposit, in addition to the price charged for the item. The Hirer shall be required to pay such deposit at the commencement of the hire term, prior to delivery. At the end of the hire term the Owner shall fully inspect the item upon its return by the Hirer. If the item requires routine cleaning, sharpening and/or maintenance which is the result of normal wear and tear the Hirer will receive the deposit back in full. In the event that additional cleaning, sharpening and / or maintenance is required the Owner shall be entitled to retain the deposit in full or in part as appropriate and shall provide the reasons for such retention to the Hirer in writing, including all relevant calculations and pricing information.
      3. A Subscription fees (“Subscription”) will be charged to Owners who request from the Hirer (via our Third Party Payment Service Provider) a refundable deposit.
      4. A commission fee based on the price of each item sold on our Marketplace (“Commission”) will apply to each transaction. Commission is calculated based only on the price of an item, not on additional sums such as delivery charges.  
      5. A commission fee based on the price of each item hired on our Marketplace (“Commission”) will apply to each transaction. Commission is calculated based only on the price of an item, not on additional sums such as delivery charges.  
      6. Any and all actions designed to avoid or circumvent the payment of any fees, commission or deposits described in these Terms are strictly prohibited.
      7. To acknowledge which fees and commissions apply to your transaction please refer to Schedule 1.
  • Stripe Connect Payment Service Provider
      1. All payments on our Marketplace are made and processed through the Stripe Connect payment service provided by Stripe Payments Europe, Ltd. of 1 Grand Canal Street Lower, Grand Canal Dock, Dublin (trading as ‘Stripe Connect’) and whose website is  https://stripe.com/connect (our “Third Party Payment Service Provider”).
      2. Your use of the payment service requires an account with the Third Party Payment Service Provider and will be subject to its own terms and conditions and privacy policy. You will be required to read and accept those terms and conditions and privacy policy before taking payments from Buyers/Hirers on our Marketplace. We are not a party to any agreement between Sellers/Owners and the Third Party Payment Service Provider.
      3. The payment service works with Visa, MasterCard and American Express.
      4. If we receive notice from the Third Party Payment Service Provider that your use of our Marketplace or the payment service is in breach of their terms or of any agreement between you and them, we may take actions including, but not limited to, those necessary to rectify your breach, removing your ability to use the payment service to make or accept payments on our Marketplace, and/or the suspension or termination of your account. You agree to fully reimburse us for all losses (including loss of profit, revenue, goodwill or reputation), costs and expenses arising out of any breach of these Terms or the Third Party Payment Service Provider Terms and Conditions by you, or any other act or omission by you in using the Site or by any other person accessing the Site using your personal information with your authority that results in any legal responsibility on our part to any third party or any fraudulent activity by you.
      1. The Third Party Payment Service Provider reserves the right to refuse the use of the payment service to anyone, for any reason, and at any time.
      2. By using the payment service, you acknowledge and agree to us sharing your personal information and/or information about your transactions on our Marketplace with the Third Party Payment Service Provider.
  • Payments from Buyers
      1. You may choose to allow Buyers/Hirers to pay you using some or all of the payment methods listed above in Clause 7.3.
      2. When a Buyer/Hirer pays for an item, their payment (minus our Commission) will be credited to your account for the holding of funds provided as part of the payment service and administered by the Third Party Payment Service Provider within 7 days.
      3. Our Commission will be automatically deducted by Third Party Payment Service Provider from the fee owed to you for the transaction.
      4. If a Buyer/Hirer does not pay as agreed, you may cancel the transaction. Please refer to Clause 13 for more information on your cancellation rights.
      5. We will not make any Buyers’/Hirer’s payment details (including, but not limited to, card numbers, bank account numbers, and sort codes) available to you at any time, or for any reason. All payment details are held securely and shared only with our Third Party Payment Service Provider.
      6. If you close your account, any outstanding sums due and payable to us (including Commission) will remain payable and your account will not be fully closed until all sums due to us have been paid.
  • VAT and Other Taxes
      1. It is your responsibility to collect and pay applicable taxes on any sales/hires made through our Marketplace.
      2. Where any tax, for example VAT, forms a part of the price of any item on our Marketplace, the tax must be included in the price of the item.
      3. VAT may be charged to Buyers/Hirers on purchases and to Sellers/Owners on Commission payable to us.
      4. If you are VAT registered, you may be required to charge VAT on the items that you sell/hire on our Marketplace.
  • Delivery
      1. Where applicable, you must dispatch items as soon as is reasonably possible upon receipt of payment from a Buyer/Hirer under Clause 8, and no later than 30 calendar days after the date on which the transaction for the sale/hire takes place or by the start of the hire term (unless your listing states otherwise, or unless the Buyer/Hirer has agreed otherwise).
      2. You must ensure that you dispatch items to the correct address provided by the Buyer/Hirer. This is your responsibility unless items dispatched do not reach the Buyer/Hirer due to an incorrect address provided by them, in which case it is the Buyer’s/Hirer’s responsibility and not yours.
      3. You are free to determine the delivery charges for your items; however, delivery charges must be reasonable, not excessive, and must genuinely reflect the actual cost to you of delivering the item in question to the Buyer/Hirer.
      4. You must provide an accurate ships-from address.
      5. You are responsible for delivering items to Buyers/Hirers upon receipt of payment. You may deliver items personally, arrange with the Buyer/Hirer for them to collect items, or use a postal or delivery service.
      6. It is strongly recommended that you obtain proof of postage or dispatch when dispatching items. Such proof will be important in the event that a Buyer/Hirer does not receive the item from you.
      7. Once an item has been dispatched to a Buyer/Hirer, you must inform them. You must not describe an item as dispatched until it actually has been.
      8. You must comply with any and all applicable shipping and customs regulations when delivering items to Buyers/Hirers. It is your responsibility to check, be aware of, understand, and comply with all such regulations.
  • Cooling-Off Periods
      1. Buyers/Hirers who are consumers (i.e. not businesses) based in the European Union may be entitled to a 14-day “cooling-off” period within which they may cancel their contract with you and return an item for any reason.
      2. The cooling-off period does not apply in the following circumstances:
          1. If the item is sealed for health or hygiene reasons, and the Buyer/Hirer has unsealed the item after receiving it; or
          2. If the item consists of sealed audio or video recordings (e.g. CD or DVD) or sealed computer software, and the Buyer/Hirer has unsealed the item after receiving it; or
          3. If the item is likely to deteriorate quickly (e.g. food); or
          4. If the item has been personalised or made-to-order for the Buyer/Hirer; or
          5. If the item has been inseparably mixed with another item or other items (according to their nature) after the Buyer/Hirer has received it.
      3. If a Buyer/Hirer exercises their right to cancel during the cooling-off period, they must clearly inform you of that decision within the cooling-off period. Cancellation by email or by post is effective from the date on which the Buyer/Hirer sends you their message.
      4. Items must be returned to you by the Buyer/Hirer no more than 14 calendar days after the day on which they inform you that they wish to cancel. The Buyer/Hirer will be responsible for the costs of returning items to you if they cancel under the cooling-off period.
      5. If the date on which any service is due to commence falls within the cooling off period, Buyers/Hirers acknowledge that if the service is completed within the cooling off period, they will lose the right to cancel once completed. If the Buyer/Hirer cancels after provision of the service has begun it will be required to pay for the service supplied up until the point at which it informs you of its wish to cancel.
      6. When a Buyer/Hirer cancels under the cooling-off period, you must issue a refund of any sums paid for the item promptly and within 14 calendar days.
  • Defective Goods/Services
      1. By law, you must provide goods that are of satisfactory quality, fit for purpose, as described at the time of purchase, in accordance with any pre-contract information that you provide to the Buyer/Hirer, and that matches any samples or models that you have shown to the Buyer/Hirer. If you are providing services, the law requires you to provide those services with reasonable skill and care, consistent with best practices and standards in the applicable industry and in accordance with any information provided by you about you and the services.
      2. As a consumer, Buyers/Hirers have certain legal rights with respect to the purchase/hire of goods and services. For full details of your legal rights and guidance on exercising them, it is recommended that users contact your local Citizens Advice Bureau or Trading Standards Office. Broadly, if services are not performed with reasonable skill and care, Buyers/Hirers may have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to them, they have the right to a reduction in price. If goods do not conform with the requirements outlined in Clause 12.1, the Buyer/Hirer may have a 30-calendar day right to reject them and to receive a full refund, or they may request a repair or replacement.
      3. Refunds under this Clause 12 must be issued within 7 calendar days of the day on which you agree that the Buyer/Hirer is entitled to a refund (and, if applicable, must include all delivery costs paid by the Buyer/Hirer when the item was originally purchased).
  • Transaction Cancellation Rights
      1. You have the right to cancel a transaction and issue a full refund of any sums paid (including delivery charges) in the following circumstances:
          1. You and the Buyer/Hirer have mutually agreed to cancel the transaction before the item is dispatched or before the service is delivered;
          2. You and the Buyer/Hirer have mutually agreed to cancel the transaction following receipt by the Buyer of the item and the Buyer has returned the item to you;
          3. The Buyer/Hirer has not paid; or
          4. You have chosen to refuse service to the Buyer/Hirer.
      2. Refunds under this Clause 15 must be issued within 14 calendar days of the date on which you and the Buyer/Hirer agree the cancellation, or the date on which you inform the Buyer/Hirer that you are cancelling the transaction.
  • Intellectual Property Rights
        1. Sellers/Owners must, at all times, respect the intellectual property rights of other Sellers/Owners on our Marketplace. Under no circumstances may you use intellectual property belonging to another party without that party’s express permission.
        2. If you feel that another user has infringed your intellectual property rights in any way, please contact us at info@beehiveit.co.uk.
        3. If another party contacts us accusing you of infringing their intellectual property rights:
            1. we will contact you to inform you of the complaint and we may remove the user content that is the subject of the complaint;
            2. if you have questions regarding the complaint, or wish to challenge it, you must contact the complaining party. We will not be a party to any dispute concerning intellectual property and cannot assist in resolving such disputes; and
            3. you are free to resubmit the user content in question if the complaint is resolved and you have the permission of the complaining party to do so (where it is required). We can neither permit nor deny such resubmission as we will not be a party to the dispute.
  • Liability and Indemnity
      1. Access to our Site is provided “as is” and on an “as available” basis. We may alter, suspend, or discontinue our Site (or any part of it) at any time and without notice. Subject to the remainder of these Terms, we will not be liable to you in any way if our Site (or any part of it) is unavailable at any time and for any period.
      2. To the fullest extent permissible by law, we will not be liable to you in any circumstances for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity or other indirect or consequential losses.
      3. Nothing in these Terms seeks to limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
      4. In the event of your breach of these Terms or your misuse of our Site or Marketplace, you agree that you shall defend, indemnify and hold us harmless from and against any and all claims, costs, damages, losses, liabilities and expenses arising out of or in connection with such breach or misuse.
  • Force Majeure

We will not be liable for any failure or delay in performing our obligations to you where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action by third parties, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond our reasonable control.

  • General
      1. We may assign our obligations and rights under these Terms to a third party (for example if we sell our business).  Your rights under these Terms will not be affected and the third party will remain bound by our obligations under these Terms. You may not assign your obligations and rights under these Terms without our express written permission.
      2. If any of the provisions of these Terms are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, those provisions shall be deemed severed from the remainder of these Terms, which shall remain valid and enforceable.
      3. No failure or delay by us in exercising any of our rights under these Terms means that we have waived that right, and no waiver by us of a breach of any provision of these Terms means that we will waive any subsequent breach of the same or any other provision.
      4. We may revise these Terms from time to time in response to changes in relevant laws and other regulatory requirements. Where this is the case, we will notify you by email. If any changes to these Terms are to your material disadvantage, you may cancel the contract with us.
      5. These Terms shall be governed by, and construed in accordance with the law of England and Wales. However, if you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence.
      6. If you are a consumer, any dispute, controversy, proceedings or claim between you and us relating to these Terms shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

PrivacyPolicy

Beehiveit Limited (Beehiveit/we/us/our/the Company) is committed to protecting and respecting your privacy.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, stored and disclosed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.beehiveit.co.uk (the Site) or using any services offered through or associated with our Site (the Services), you are deemed to have accepted and consented to the practices described in this policy.

The Site is owned and operated by Beehiveit Limited, company no. 11262115, of Suite 1 City Reach, 5 Greenwich View Place, London, E14 9NN (our Company Address). We are registered with the ICO under registration number CSN5623703. Our Data Protection Officer (DPO), who is responsible for matters relating to privacy and data protection, is D. Mohan and he can be reached at our Company Address or at info@beehiveit.co.uk.

The Site contains links to and from the websites of our partner networks, advertisers and affiliates or to websites shared by other users. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

1. Data We Collect About You

We collect and process personal information so we can provide our Services to you. It’s important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

The data we collect and process about you is explained in the sections below.

1.1 Data You Give Us

You give us information about you by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Site, request a quote, subscribe to our marketing database, search for a product or service, place an order on our site, participate in interactive features of our Site, or report a problem with the Site.

The information you give us includes names, address, email address or login details, phone number, personal description and characteristics (including photographs), and drivers licence.

This data is necessary for our legitimate interests and for us to fulfill our contractual obligations to you, and we rely on this as a lawful basis to use and process the data described above.

1.2 Data We Automatically Collect

Each time you visit or use our Site, we automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, location, network data, browser plug-in types and versions, languages, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

We use this information as statistical data about your browsing actions and patterns, for system administration, and to evaluate, provide, protect or improve our Services (including by developing new products and services). Because we collect, use and share this information in the aggregate, it does not identify any individual.

2. How We Use Your Data

We use your data to carry out our Site and Services in the following ways:

  • To administer and manage your account, to provide you with information you request from us, and to carry out any other obligations arising from any contracts entered into between you and us.
  • To ensure that content from our Site is presented in the most effective manner for you and for your device.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To respond to communications from you and to provide you with information about our Services, including notifying you about changes to our Site or Services.

We also use your data to make our Site and Services better in the following ways:

  • To measure or understand the effectiveness of advertising we serve to you and others, deliver relevant advertising to you and make suggestions and recommendations to you and other users of the Site about goods or services that may interest you or them.
  • To administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • As part of our efforts to keep the Site safe and secure, e.g. by conducting analysis required to detect malicious data and understand how this may affect your IT system.

We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under applicable data protection laws. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous enquiry by you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have expressly consented to this.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please notify us in writing or by email at info@beehiveit.co.uk.

3. How We Secure Your Data

All of your personal information is protected and we have put in place appropriate physical, electronic, and management procedures to safeguard and secure the data we collect. Your information is stored on password-protected secure cloud databases, internal servers, and on third party softwares. Your information is only accessible by employees who have authorised access rights to such information. All of your payment information is encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we use strict procedures and the security features described above to try to prevent unauthorised access.

4. How Long We Store Your Data

We only keep your personal information for as long as it’s necessary for our original legitimate purpose for collecting the information and for as long as we have your permission to keep it. We will delete your personal information when you delete your account via the members dashboard.

5. Disclosure to Third Parties

5.1 Parties with whom we share your information

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We use third parties such as telemarketers and our web hosting provider to enable us to carry out our Services, and they have access to data we share with them.

The only other circumstances under which we would share your personal data are:

  • If the third party is a member of our group (which means any subsidiaries or ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006).
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If the Company or substantially all of its assets are acquired by a third party, in which case personal data will be one of the transferred assets and the purchaser will be permitted to use the data for the purposes for which it was originally collected by us.
  • If we’re under a duty to disclose or share your personal data in order to comply with any legal obligation, enforce or apply our Terms & Conditions and other agreements, or to protect the rights, property, or safety of the Company, our customers, or others (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

5.2 Parties with whom you may choose to share your information

You may choose to share any information, photographs or other content that you voluntarily submit to the Site either on public forums and public areas of the Site or within your private inquiries or messages. Such data will become available and viewable by other users as controlled by any applicable privacy settings that you define. To change your privacy settings on the Site, please refer to the members dashboard. Once you have shared your content or made it public, that content may be re-shared by others.

If you choose to connect to social media networks from the our Site or post any of your content on our Site to those networks, then in accordance with your social media privacy settings, the personal information that you post, transmit, or otherwise make available on the social media platform may be viewed and/or used by other users of those networks and we have no control over such viewing and use and cannot prevent further use of such information by third parties. When you interact with us through social media networks, you acknowledge that we may access your information that is held by that account, solely in accordance with your social media privacy settings. Any links to social media are not under our control and remain solely your responsibility. You acknowledge that any information posted via social media through our Site, or any third party you allow to access your content, is done entirely at your own risk and that by posting to a public platform you make that information visible to third-parties who can use that information at their discretion.

You may review, modify, update, correct or remove any personal data you have submitted to the Site at any time. If you remove information that you posted to the Site, copies may remain viewable in cached and archived pages of the Site, or if other users or third party APIs have copied or saved that information.

Always think carefully before disclosing personal data or other information to other users or otherwise posting personal data on the Site. It is important that you are aware that any data which you choose to disclose on the Site may then be viewed and even used by other users (in accordance with your settings and this Privacy Policy). We do not control the contents of communications made between users (although you can make a complaint about another user by contacting us using the information provided in the Contact section below).

You must respect the privacy of others and you must not disclose any personal details about other people including your family, friends, acquaintances, or other persons that may be misleading or cause them harm or offence. It is your responsibility to obtain their prior express permission in respect of any submission of their data at any time.

6. Your Rights

6.1 Lawful Bases

We will ensure that your personal data is processed lawfully, fairly, and transparently and that it will only be processed if at least one of the following bases applies:

  • You have given your clear consent to the processing of your personal data for a specific purpose.
  • Processing is necessary for the performance of a contract to which you are a party (or for us to take steps at your request prior to entering into a contract with you).
  • Processing is necessary for our compliance with the law.
  • Processing is necessary to protect someone’s life.
  • Processing is necessary for us to perform a task in the public interest or in the exercise of official authority and the task/function has a clear basis in law.
  • Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where there is a good reason to protect your personal data which overrides those legitimate interests, such as allowing us to effectively and efficiently manage and administer the operation of our business, maintaining compliance with internal policies and procedures, monitoring the use of our copyrighted materials, offering optimal, up-to-date security and obtaining further knowledge of current threats to network security in order to update our security.

6.2 Data Subject Rights

Under the GDPR, you have the right to:

  • Withdraw your consent to the processing of your personal data at any time.  Please note, however, that we may still be entitled to process your personal data if we have another legitimate reason for doing so (such as to comply with a legal obligation).
  • Be informed of what data we hold and the purpose for processing the data, as a whole or in parts.
  • Be forgotten and, in some circumstances, have your data erased by ourselves and our affiliates (although this is not an absolute right and there may be circumstances where you ask us to erase your personal data but we are legally entitled to retain it).
  • Correct or supplement any information we hold about you that is incorrect or incomplete.
  • Restrict processing of the information we hold about you (for example, so that inaccuracies may be corrected—but again, there may be circumstances where you ask us to restrict processing of your personal data but we are legally entitled to refuse that request).
  • Object to the processing of your data.
  • Obtain your data in a portable manner and reuse the information we hold about you.
  • Challenge any data we use for the purposes of automated decision-making and profiling (in certain circumstances—as above, there may be circumstances where you ask us to restrict our processing of your personal data but we are legally entitled to refuse that request).
  • Complain to a supervisory authority (e.g. the Information Commissioner’s Office (ICO) in the UK) if you think any of your rights have been infringed by us. (We would, however, appreciate the chance to address your concerns, so please contact us prior to taking this step).

You will not have to pay a fee to access your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

You have the right to ask us not to process your personal data for marketing purposes. We will get your express opt-in consent before we use your data for such purposes or share your personal data with any third parties for such purposes, but you can exercise your right to prevent such processing by contacting us at the Company Address, via email at info@beehiveit.co.uk, or by unsubscribing using the links contained in the marketing emails.

You may revoke your consent for us to use your personal data as described in this Privacy Policy at any time by emailing us at info@beehiveit.co.uk, and we will delete your data from our systems. To enforce any of the above rights, please contact us at our Company Address or via email at info@beehiveit.co.uk.

We will notify you and any applicable regulator of a breach of your personal data when we are legally required to do so.

Changes To Our Privacy

Any changes we may make to our Privacy Policiy in the future will be posted on this page and, where appropriate, notified to you by email. You will be deemed to have accepted the terms of the updated Privacy Policy on your first use of the Site following the alterations. Please check back frequently to see any updates or changes to our Privacy Policy.

Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to our Company Address or to our email at info@beehiveit.co.uk.

Cookies

A cookie is a small file of letters and numbers that we store on your browser. Cookies contain information that is transferred to your computer’s hard drive (or the hard drive of another relevant device). We use cookies to help the Site function, remember your login details and settings during and between visits, and improve the speed and security of the Site. Rest assured, we will not use cookies to collect any sensitive or personal information without your express permission, and we never use cookies to pass data to advertising networks or third parties.

Some of the cookies we use are essential for the Site to operate. If you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Site.

Before any non-essential cookies are placed on your device, you will be shown a pop-up message requesting your consent to setting those cookies. By default, most internet browsers accept cookies, but you can choose to enable or disable some or all cookies via the settings on your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. For further details, please consult the help menu in your internet browser.

The categories of cookies we use are explained below.

  • Strictly necessary cookies. These cookies are required to save your session and to carry out other activities that are strictly necessary for the operation of the Site. They include, by way of general example, cookies that enable you to log into secure areas of the Site, use a shopping cart, or make use of e-billing services.  These cookies are session cookies, which mean they’re temporary and will expire when you close your browser.
  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around the Site when they’re using it.  These cookies help us improve the way the Site works by, for example, ensuring that users are finding what they’re looking for easily.
  • Functionality cookies. These cookies are used to recognise you when you return to the Site. They enable us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to the Site, the pages you visit, and the links you follow.  We use this information to make the Site and the advertising displayed on it more relevant to your interests. We also share this information with third parties for the same purpose.
  • Social Media cookies. These cookies work together with social media plug-ins. For example, they allow you to easily “like” or share share pages from our Site with other social networks (like Facebook and Twitter). For more information on how these networks handle your personal information, please refer to their privacy policies and to your personal privacy settings on their websites.
  • Third Party cookies. We use third party cookies on the Site from Google Analytics and WordPress to compile statistics about number of visitors to our Site, what type of device you are using, and the frequency and duration of page visits. Please note that we do not control cookies placed by third parties and our Site does not block them. Please check the relevant third-party website for more information about these cookies.

Changes To Our Cookie Poly

Any changes we may make to our Cookie Poly in the future will be posted on this page and, where appropriate, notified to you by email. You will be deemed to have accepted the terms of the updated Cookie Policy on your first use of the Site following the alterations. Please check back frequently to see any updates or changes to our Cookie Policy.

Contact

Questions, comments and requests regarding this Cookie Policy are welcomed and should be addressed to our Company Address or to our email at info@beehiveit.co.uk.

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